The Local Choice Pharmacy require an Ecommerce & Loyalty Administrator, to ensure accurate and timeous administration of online promotional activities, loyalty rewards and other national and local area promotional activities. 

Essential:

• Grade 12 / Matric
• 2 – 3 years’ experience in online promotion administration
• Advanced skills with all Microsoft Office Software for the creation of management reports, Social Media Skills, Google analytics and GoogleTag Manager
• English – Read, write and speak well

Advantageous:

• Diploma in Marketing/Digital Marketing
• FMCG/Retail Pharmacy experience

Job Description:

• Build shopper, customer, and channel insights for continuous business improvement and competitive advantage
• Ensure timeous commercial delivery on channel programmes (including sales turnover, profitability, supply chain/logistics, and customer service responsibility)
• Coordinate the execution guidelines and shopper/channel insights with all relevant stakeholders, as well as champion eCommerce channel capability
• Develop Rewards Initiatives and eCommerce platforms
• Coordinate content distribution to external digital agencies to increase web traffic
• Assist in maintaining eCommerce and Rewards campaigns, strategies and activations for the marketing department
• Drive group compliance on the eCommerce and Rewards offering – compile monthly reports to share with the Field Service Advisors and management
• Review e-commerce platforms continuously and correct as needed to ensure proper product information, content, images, pricing
• Develop and source content for certain campaigns such as Terms and Conditions, Web Landing Pages, Text ads and Emailer Content
• Analyse/evaluate ongoing performance against set metrics and provide/implement recommendations and insights to the Commercial Manager to improve performance and profitability
• Research, benchmark and report on digital marking trends to improve business performance and develop a competitive advantage
• Provide launch reports and regular interim as well as monthly reports
• Drive lead generation, increasing customer value, and ongoing platform/website development and optimisation
• Act as point of contact by working closely with the Product Owner and tech team regarding digital channels (website, mobile, customer support)
• Improve our customers’ and consumers’ experience of our programs/platforms using a variety of inputs and articulate rationale behind decisions
• Drive service delivery excellence (supply chain/logistics and customer service)
• Create and guide our platform roadmap, as well as develop and execute project plans in conjunction with key stakeholders to achieve platform objectives
• Build and maintain business development networks and external partners
• Communicate clear project plans and deadlines to internal and external stakeholders and team members
• Ensure the timely and efficient management of both web and promotional activities within prescribed budgets and ensuring that approvals processes are adhered to
• Apply target audiences to determine the type of promotional offers that would be most effective to ensure promotions are in line with consumer trends
• Adhere to The Local Choice and Standard Operating Procedures
• Adhere to Health and Safety rules and regulations

Competencies:

Essential:

• Advanced skills with all Microsoft Office Software for the creation of management reports, Social Media Skills, Google analytics and GoogleTag Manager.
• English – Read, write and speak well

Advantageous:

• 2^nd Additional language

Special conditions of employment:

• Driver’s license and own reliable transport
• Willing to travel nationally 
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.