The Aloe Pharmacy requires a Frontshop Lead, to supervise the day to day operations of the store Frontshop. This includes driving store targets to increase store profitability and supervision of inventory, customer service, merchandising, point of sale standards.


Minimum Requirements:
Essential:

• Grade 12 – Matric or Senior Certificate and/or relevant Qualification
• Minimum of 3 - 5 years Retail/FMCG – experience in all retail functions – Receiving, Cash Office or Sales Floor
  

Advantageous:

•  Diploma in Retail Business Management or relevant
• Supervisory experience

• Assist with the budget preparation and maintenance within the store
  
• Ensure all expense related items are controlled and managed within budget
• Ensure expense related stock is adjusted to the correct GL accounts on a monthly basis
• Supervise ordering and monitoring of expense related items within the store
• Ensure that all store targets are achieved
• Investigate negative GP values in the business unit and take appropriate actions to identify and rectify
  controllable errors
• Manage goods in transit as directed by standard operating procedures
• investigate and verify manual purchases processed against the business unit
• Minimise, investigate and report on business unit dormant stock
• Analyse dormant stock reports for Heads of department to investigate and rectify
• Ensure the physical stock in all storage locations balances with the inventory ledger in SAP
• Prepare, coordinate, and manage stock takes on a Bi-annual basis in collaboration with management
• Supervise the receiving function including the management of direct and indirect credit functions
• Ensure that all Merchandisers adhere to Dis-Chem Merchandising standards
• Regulate customer compliments and complaints in line with standard operating procedures
• Supervise day to day administration of employees including but not limited to leave, hours of work and
  scheduling

Competencies:
Essential:

• Retail operations and administration
  
• Develops fresh ideas that provide solutions to all types of workplace challenges
• Formulates plans that are consistent with overall organization's strategic plans
• Communicating in a confident and forceful manner in order to achieve the required
  goal without being aggressive
• Develops innovative customer service initiative which significantly improves quality
  and enhances customer satisfaction
• Demonstrates an underlying drive to ensure that quality is not compromised. Corrects
  mistakes and takes action to ensure they do not re-occur
• Adjust to existing rules, procedures and policy. Finding reinforcement from the right
  authority when in doubt
• Manages staff in ways that improve their ability to succeed on the job
• Basic computer skills (Word, Excel, and Outlook), numerical skills. SAP

Special conditions of employment:

• Be able to work retail hours
  
• South African Citizen
• MIE, no criminal record and clear credit rating
• Driver’s license and own reliable transport

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account 
  

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

 Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.