Cashier
Dis-Chem Pharmacies Limited
Gaborone, Botswana
Permanent
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Posted 17 March 2020 - Closing Date 16 April 2020

Job Details

Job Description

Dis-Chem Pharmacies requires experienced Cashiers for their Botswana, Gaborone - Airport Junction Store. To support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk


Essential:

  • O levels / BGCSE
  • A minimum of 6 months’ experience cashier/till operations experience
  • Computer literate – MS Office
  • Sound numerical skills
  • Strong command of the English language
  • Basic customer service
  • Willing and able to work retail hours

Job Description:
  • Adhere to Dis-Chem’s customer service policies and procedures
  • Establish a professional relationship with customers
  • Report customer complaints and compliments to the Frontline Supervisor, or store management
  • Adhere to the customer turnover hourly rate
  • Be aware of current sales and promotions
  • Ensure colleagues and customers are not exposed to any risk
  • Carry out and manage Dis-Chem 5 star communication principles
  • Be responsible for cash flow
  • Ensure all line voids and price changes are approved and signed off by the supervisor
  • Exchange merchandise for customers and accept returned goods by customers when authorised to do so
  • Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
  • Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
  • Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
  • Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
  • Ensure all outgoing stock/items/scripts are scanned and paid for
  • Ensure that all money is strictly kept safely and securely inside the till
  • Handle daily takings confidentially, and only discuss with management
  • Be alert, recognise and report suspicious behaviour to management
  • Address queries regarding store merchandise
  • Adhere to Dis-Chem’s security policies and procedures


Competencies:

Essential:

  • In-depth knowledge of operating cash registers, and maintaining cash drawers
  • Knowledge of processing sales, refunds and payments
  • Strong command of English (written and oral)
  • Accuracy
  • Attention to detail
  • Presentable
  • Emotional intelligence
  • Social awareness
  • Accountability
  • Problem-solving
  • Analyse basic reports
  • Trustworthy and honest
  • Time management 


Advantageous:

  • Third additional language


Special conditions of employment:

  • Willing and able to work retail hours
  • Reliable transport and/or reside in close proximity to the store
  • Botswana citizen 
  • Clear credit and criminal records


Remuneration and benefits:

  • Market-related salary
  • Medical aid
  • Provident fund
  • Staff account 


ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.


Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.